The Different Types of Deals
There are different types of deals to categorize an opportunity/pitch. When creating a deal, you are required to select one. It is important to select the correct one as each deal type has its own pipeline and this data filters into reporting.
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New Business |
A new opportunity with a net-new or returning client |
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Upsell |
An additional workstream for an existing client that is pitched within the existing Primary Agency. |
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Cross-sell |
A new workstream for an existing client that brings in services from agencies across the network. |
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Renewal |
A reduction, increase or no-change renewals of retainer contracts. |